Brand Dots

Posts Tagged ‘distribution’

I’ll be honest. Radiohead is one of my all-time favorite bands.  I found a keen fascination with the band years ago, when they released the album “Pablo Honey.”  And I have been a huge fan and admirer ever since.  I’ve bought every album and listened to them religiously over the years, and now I can add one more reason to love them to my list.  They are marketing masterminds!

Last year I was blown away by the huge success of their “In Rainbows” album.  With industry album sales in decline, largely because of the expansion of digital distribution and piracy, Radiohead decided they would try something new.  They marketed their “In Rainbows” album in a fresh and controversial way.  Fans could download the album from their website and name their price.  The “pay what you want” price strategy, intrigued consumers and in one year, the band sold more than three million copies.  The buzz helped move them and keep them at the top of the charts.

According to the NY Times, Radiohead didn’t stop there.  They have more contentious and cutting edge marketing tricks up their sleeves.

Here are a few marketing concepts that Radiohead has mastered:

• Create buzz-worthy material: They continue to release great music that speaks to people of all ages and social classes.  It gets people talking and makes them want to share it with everyone.
• Viral vitality: They’ve embraced technology.  Internet videos, blogs, digital downloading, and forums are all part of Radiohead’s marketing vocabulary.   They start rumors about new releases and encourage consumer connectivity.
• Fan interaction: They ask fans to participate in their success.  They hold contests, ask fans to create their music videos, and get consumers involved.
• If you can’t beat digital distribution, join ‘em: Recently, Thom Yorke, the band’s lead singer, announced that the band has plans to start releasing singles as opposed to albums.  This strategy goes against the music industry’s traditional distribution strategy.  This is generating more buzz about the band…maybe the industry could learn a thing or two from the group.

No doubt, Radiohead has found a way to stand the test of time through great musicality and notable marketing practices.  Here is the winning video from one of Radiohead’s recent contests.  Rock on, Radiohead.  Rock on!

Laura Reis’ article, The Demise of Dell, provides a great example of why expansion is NOT the answer. 10 years ago, Dell was the best selling personal computer brand in the world!  They were focused on one thing: selling personal computers directly to businesses.  And then they decided to expand to the consumer electronics market.  They even started selling their PCs in retail stores, such as Sears and Walmart.

What were they thinking? Dell was known for having a direct to business sales/distribution model. They sold their souls, thinking that they would be able to capture more customers if they found new ways to sell and distribute their product. This change turned their tried-and-true business model on its head. It confused consumers and made people wonder what their brand really stood for.

History repeats itself and this is one example that proves that brands can’t be everything to everyone.  Stick to what you know and what you’re known for!